Online Claim Service
You can now report any issues you may encounter for an order by using our new Online Claim Service.
To file a claim online, provide the order information, your contact information and a description of your claim
by following the instructions on your screen. We will research your claim request and get back to you.
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Select Order | Select Order Line Items | Enter Contact Info & Description | Review & Submit |
Required - Enter search criteria below to find the order for your claim request.
For Intervention Solutions Claims, Order Tracking or Invoice Copies please contact us at 800.225.5425 9:00am to 6:00pm EDT Monday - Friday or by email to k12inquiries@hmhco.com. For Intervention Solutions Account Statements, please email CreditDepartment@hmhco.com